Booking Rules

  • Members may book a court up to 14 days in advance.
  • Maximum 2 peak-time bookings per member per calendar week.
  • Full Members, Senior Members and Student Members can book to play anytime.
  • Juniors and Off Peak members can book to play at off peak times (unless Junior is playing a mini-league match).
  • Members are encouraged to show the opponents name on the booking sheets.

Peak / Off-Peak start times

  • Peak start times are Monday - Friday, 1720 - 2100.
  • All other start times are Off-Peak.

Booking Fees

  • £5 per 40 minutes at all times
  • Members can share booking fees by using the facility to "Transfer Credit" (to another member) when logged-in to the court booking system website.

Member Accounts

  • Each member has an account within this booking system.
  • Members must have credit in order to book a court.
  • Members can credit ("top-up") their booking system accounts as follows.
    • Online top-up with any credit or debit card. The transaction will be processed by PayPal and your account will be automatically credited. Please note you do not need to have a personal PayPal account, you can use any credit or debit card (Visa, Mastercard, American Express, etc). In order to keep our transaction fees down, the minimum online top-up is £20. Please note that if you pay with your own PayPal account and your PayPal account is linked to Direct Debit, your transaction and credit on the booking system will be delayed until PayPal processes your Direct Debit within 7 working days.
    • If you are unwilling to top-up online, you may also purchase £20 Top-up Vouchers from John Daniel (Club Administrator), and you will then need to submit the voucher code when logged into the website or by using the touch screen at the club - please note you will need to know your PIN to use the touch screen at the club.
  • Members can share booking fees by using the facility to "Transfer Credit" (to another member) when logged-in to the court booking system website.

Guest Fees

When playing a Guest, an additional £2 must be paid, as follows.

  • Select "Guest £2" as your playing partner/opponent and the £2 guest fee will be automatically added to your court booking fee already paid.
  • If you're no longer playing a Guest, you can change your playing partner/opponent to a member, and the court fee will automatically revert to the normal rate (and your account will be credited).
  • If you forget to select Guest as the playing partner/opponent before playing, then please be sure to use the facility to "Transfer Credit" (£2) and select the Guest account as the recipient.

Cancellations & Refunds

  • When unable to play, Members must cancel as soon as possible so that the court may be used by other members.
  • When the booking is cancelled more than 48 hours prior to the reserved start time, the booking fee is automatically refunded as booking system credit.
  • When the booking is cancelled within 48 hours prior to the reserved start time, the booking fee is only refunded (as booking system credit) if the same court and start time is re-booked.

Automatic Light Controls

  • The court lights will automatically switch on at the reserved court time and will remain on for the duration of the booking.
  • Extra minutes (at £1.25 per 10 minutes) can be added at the touch screen "kiosk" next to the courts.
  • Please be sure that the time your purchase does not overlap the next reservation, which will take precedence, as charges for extra light-time are non-refundable (the touch screen will warn you if there is already a booking which overlaps the amount of time you want to purchase, but it will not stop you from purchasing overlapping light-time).
  • Members must have credit in their booking system accounts in order to purchase extra light time.
  • Please note you will need to know your PIN number in order to use the touch screen to purchase light time.

 

 

About this squash & tennis court reservation system

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